Karman S-ATX Active Transport Wheelchair
30-Day Satisfaction Promise
If you're unhappy, we're unhappy! Contact us to make it right!
Shipping information
Free curbside shipping on all orders to the contiguous United States. Most orders ship within 1-5 business days and are delivered within 5-8 business days after shipment (estimated 6-13 business days total). You will receive tracking information within 24 hours of your order leaving the warehouse. If you don't receive tracking within 6 business days, contact us at support@independentlivingdirect.com.
We also offer Threshold Delivery (porch or garage) and White Glove Delivery (room of choice, minor assembly, packaging removal) for an additional charge.
Returns & warranty
You have 30 days from delivery to initiate a return. Items must be unused and in original packaging. Return shipping and restocking fees (typically ~20%) are the customer's responsibility. Outright returns on shipped orders incur a 25% cancellation fee plus return shipping costs.
Inspect your item upon delivery. Any damage must be reported with photos within 24 hours to support@independentlivingdirect.com. Not all products are eligible for return — this varies by manufacturer.
Warranty coverage varies by manufacturer — see product page for details.
