About Independent Living Direct
At Independent Living Direct, we believe that a limitation in mobility should never mean a limitation in life. We're a US-based authorized dealer of premium mobility and accessibility equipment, serving seniors, veterans, and adults with mobility challenges across the country.
We started Independent Living Direct with a simple mission: make it easier for people to find the right mobility equipment without the confusion, pressure, or inflated prices that too often come with it. We partner directly with trusted US manufacturers so every product we carry meets strict standards for safety, quality, and durability.
What We Offer
We carry a curated selection of power wheelchairs, mobility scooters, lift chairs, adjustable beds, and other mobility solutions from brands we've personally vetted. Every product on our site is sold by an authorized dealer agreement, which means you get full manufacturer warranty coverage and legitimate factory support.
How We Work
We're not a big box retailer. We're a small, dedicated team that takes the time to understand what our customers actually need. Have a question about which scooter is right for a specific living situation? Call us. Want to understand the difference between a two-position and infinite-position lift chair? We'll walk you through it. Our goal is to be the kind of resource you'd want when helping a parent or grandparent make one of these decisions.
Our Commitment to You
- Free shipping on every order, no minimums
- US-based phone and email support, Monday through Friday
- Authorized dealer pricing with full manufacturer warranty
- Transparent policies with no hidden fees
We're proud to serve customers across all 50 states and are committed to making independent living more accessible for everyone.
Get in Touch
Phone: (517) 273-9495
Email: support@independentlivingdirect.com
Address: 2222 W Grand River Ave Ste A, Okemos, MI 48864
Hours: Mon – Fri, 9 AM – 5 PM EST